Privacy Policy
Your privacy is important to us. The following outlines Oasis Church’s Privacy Policy and how we manage the information we hold about you. We are committed to protecting your privacy, caring for you, and upholding our obligations under the Privacy Act 1988 and in accordance with Scripture.
What information do we hold and for what purpose?
We are committed to helping you understand the Gospel and to know Jesus. We are also committed, as God’s people, to look after you and to look to your interests in addition to our own. To help us protect and care for you, it is necessary for us to know you and the people who come in contact with us. As such, we may collect general information about you (such as your name, address, and contact details) so that we can contact you and minister to you effectively. In some instances, we may collect sensitive information (as defined by the Privacy Act) that may include your health information or information about your beliefs. We will only collect the information with your consent or if we are required under the law to do so.
If you make a financial payment to us, we may collect details about your bank account and/or credit card. We will neither hold nor collect that information unless you provide that information to us.
How do we collect information?
We may collect information through our website, our forms including sign-up and registration forms, information received in public meetings, smaller group meetings, face-to-face conversations and from written responses to our communication to you.
Where practicable, the purpose for which we collect your information will be made clear to you at the time of collection. Generally, information is collected so we can connect you with the relevant ministry department that you ask to be connected to. These departments include our Life Groups, Connect Ministries, Care Team, Serving Teams, Outreach Ministries, Church Council and our Pastors and staff. We do not collect or hold information for purposes outside of ministering to you.
At times you may be invited to participate in a church wide survey, these surveys may be run by external parties and will be offered on an opt-in basis.
How do we use this information and whom may we disclose it to?
In keeping with our purpose, we may make your information available to our staff, leaders, deacons, pastoral team, interns, and volunteers. Such information excludes any financial or sensitive information you may choose to provide to us. We will not disclose your information to parties outside of Oasis Church for any purpose.
We may also pass financial information to third parties with your consent for the purpose of setting up regular giving. At Oasis Church we do not retain or record your bank account or credit card details for any purpose unless requested in writing to do so by you.
Any sensitive information you choose to provide to us will not be disclosed to any party without your consent unless we are required under the law to do so or the disclosure is necessary for the purpose of our ministry. Any information you provide to us will be treated with utmost confidentiality.
Certain organisations, such as the police and the courts of law have the authority to require us to supply details that may include your personal information. If this occurs, we will comply with the requirements and advise you that we have done so.
We do share de-identified information regarding births, deaths, marriages, membership and baptism with our denomination, The Christian Reformed Churches of Australia.
How do we keep your information?
Your information is stored in a database that is accessible by relevant Oasis Church staff members, Deacons and the Pastoral Team. All information in the database will not be disclosed to any party external to Oasis Church for any purpose, which includes direct marketing purposes, or disclosure to overseas parties.
Email campaigns
Oasis Church sends church wide email campaigns to keep you informed of movements, events, and happenings in the life of our church. If you do not wish to be receive these emails and you have already subscribed, you may unsubscribe by clicking unsubscribe at the bottom of the email, or by emailing office@oasischurch.com.au.
Access to your information
You can request access to or update your information by contacting Oasis Church office@oasischurch.com.au. We will provide you with access to your personal information unless we are legally authorised to refuse your request, or if granting access will have an unreasonable impact on someone else’s privacy.
Security
Safeguarding the privacy of your information is important to us. We will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Your information, along with the information of other members of Oasis Church, will be stored in a secure database that only authorised users have access to.
Where we use cloud storage, we take all reasonable steps to ensure that the providers we use have privacy policies in place that comply with Australian privacy regulations and principles.
We may need to maintain records for a period of time. When we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records regarding you.
Cookies
A cookie is a small amount of information sent from a web server to your computer. We use cookies when someone provides their details into our site to retain information for the purpose of our ministry. We do not use cookies to track your internet activity before or after you leave our website.
Further information
If you would like any further information, or have any queries, problems or complaints relating to this policy or our information handling practices in general, please contact the Oasis Church Office office@oasischurch.com.au.
Policy Review
This policy will be scheduled for review every five (5) years, or as dictated by legislative requirements.
